Hospitality/Airline JobsPage 1  -  2



Company Profile: Concept Plus Hotel Management LLC, is a hoteling business concept company with Arabic, Italian, French, Tagalog & English speaking team
Ticketing Exacutive Dubai 1 Opening New
This is a great opportunity if you want to work with a great team within a large organisation. You will be the only consultant responsible for all the ticketing and any ticketing related duties. Your day will include:
Ticketing international tickets through a CRS. Working on nett and published airfares
Answering any fares and ticketing queries for the team.
This position will not last long so if you have the following skills:
Experience within a ticketing position in the travel industry, working with nett and published airfares
Great time management skills and a great attitude
Excellent communication skills



Company Profile: Concept Plus Hotel Management LLC, is a hoteling business concept company with Arabic, Italian, French, Tagalog & English speaking team
F & B Supervisor Dubai 1 Opening New
This seaside location offers you the opportunity to work on by the beach. you will enjoy the wind blowing on your face to start your day and end refreshed.
Experience in a busy operation is essential to be considered for this position. A minimum 12 months in a hotel environment is essential to be considered, along with excellent motivational and supervisory skills, strong verbal and written communication skills.
As F&B supervisor, you will take on the responsibility of this busy Restaurant, while being groomed for future growth and opportunities with this international group.


Banquet Supervisor Dubai 1 Opening New
this 5 Star Hotel has over 100 rooms as well as Banqueting and other entertainment facilities, providing a variety of clientele. Reporting to the Banquets Manager you will be supervising all aspects of all functions from set-up to breakdown.  To be successful in this role you must have extensive experience in the Functions/Conferencing Department of a large hotel or similar experience, possess excellent customer service and communication skills and be extremely well presented. Previous Supervisory experience is not essential but will be highly regarded.



Hospitality Trainee Dubai 1 Opening New
As a Hospitality Trainee After the completion of this traineeship, there is great opportunity for continued employment and growth within the Group. To be successful in this position, you will possess the following:
A passion for hospitality
Higher School Certificate
Have a strong customer focus and be eager to learn
Positive and motivated attitude
Excellent communication skills
Be well presented
Previous exposure in hospitality is highly regarded


Café Manager Dubai 1 Opening New
Our client requires an experienced, confident and flamboyant Café Manager to join a brand new “Concept Café” opening soon. You will be positive, customer service focused hands on and come from a café hospitality background. You understand the importance of building and leading a strong, competent team and will be involved in the recruitment, selection and training of your staff. You have a natural sales ability and can quickly build relationships with suppliers and customers alike.Hours of operation are from 5.00am – 9.30pm, so you must be flexible to work as required. Car parking provided. Salary: 40K USD – 51K USD


Hotel Duty Manager Dubai 1 Opening New
Hyatt HOTEL requires a strong hospitality focused individual with a minimum of 2 years experience in same/similar role to manage the daily hotel operations efficiently and effectively.  So what are we looking for...
Excellent customer service
Cash handling and reconciliation
Hotel presentation
Safety and security
Staff levels and rostering
Stock control
Managing regulatory or licensing issues as necessary
Staff training and leadership
Solid background is a must together with certificates
Experience in high volume customer focused bars with cocktail knowledge would be an advantage
A keenness to learn and participate as part of a strong team to help create new experiences will also be highly favoured!


Travel Consultant Dubai 1 Opening New
This is the role you want - working for a market leader, you will join a small team with retail travel. Handling enquiries from walk ins, telephone and email, you will be responsible for:
Qualifying clients needs
Building rapport
Providing accurate information on airfares and ground arrangements
Recommending alternatives
Handling objections
Closing the sale
Follow up
Working as part of a team, you will work to achieve a monthly target which will contribute towards a great bonus structure.To be successful in this role, you should have the following:
A minimum of 2 years in a retail travel role
Proven sales skills and drive
Competence in a CRS
Excellent communication skills
High level customer service
Ability to multi-task and good time management skills
Salary up to $40K neg depending on experience + great commission


F & B Supervisor Dubai 1 Opening New
The best part about this role is that it is Monday to Friday and you can sleep in each day then run around getting things done so that on your weekends you can sit back and relax, catch up with friends, spend quality time with your partner and never miss out on a special occasion again.
To be considered for this special role it is essential that you have hotel experience in Food and Beverage, a current RSA, excellent communication skills and be ready to lead a team to success.
Your next step from here will be an Assistant Restaurant Managers role or maybe a Restaurant Manager in years to come. Apply today before this unique opportunity passes you by


Night Manager Dubai 1 Opening New
Primary duties performed in this position but not limited to:
Post and balance dockets
Audit, rectify and report errors
Reporting
Ensure average room rate and occupancy is maximised at all times
Supervise Night Auditors in ensuring all tasks are completed
Monitor overbooking
Accommodation postings
Ensure monthly room mix and source of business compiled for dispatch
Ensure float bags are counted and returned
Handel & rectify guest complaints
Ensure general security and safety of the Hotel - perform fire checks
Training and development of new and existing staff
Perform disciplinary and counseling procedures when required
Ensure smooth running of the Hotel in the absence of Front Office Manager & Duty Managers
The successful candidate must meet the following criteria:
A minimum of 12 months experience in a similar position
Well versed in all aspects of Night Audit
Willing to be committed to a 11pm – 7.30am rotating roster
Possess exceptional customer service skills
Fidelio experience is essential
Related hospitality tertiary qualifications



Front Desk Manager Dubai 1 Opening New
Must possess excellent customer service skills with the ability to be flexible and adapt to/service, last minute demands. Must possess excellent time management and organizational skills. Must be capable of proactive problem solving and complaint resolution.  Must be able to work under pressure. Must be able to multitask in fast-paced environment. Must be flexible in availability, inclusive of overnight shifts. Must be detail oriented and computer literate.  Must be familiar with Galaxy/Lightspeed. Diploma or certificate in Hotel and Restaurant Management or the equivalent is an asset. Previous experience as an Assistant Front Office Manager; or have a minimum of 2 years of experience in a supervisory role in an upscale hotel setting is required.


Front Desk Agent Dubai 1 Opening New
The GSA will create a memorable experience for all of our guests, beginning with the arrival experience, handling guest concerns and leaving a lasting impression.  He/she will attend to guests' needs, including, but not limited to, registration, checkout and cashiering in addition to assisting Service Express in handling mail and facsimiles and providing guest with information regarding hotel facilities and local attractions. Book reservations for those guests who approach the Front Desk and work on the switchboard to answer both external and internal telephone calls, take In Room Dining orders and delegate guest requests.
High school or equivalent education required, Minimum one years front office experience


Banquet Manager Dubai 1 Opening New
Reporting to the Banquet Manager, the Assistant will oversee internal and external functions to serve guests at a level of service as established by Starwood and brand standards. He/she will supervise Banquet Associates at all stages of a function, from set up to break down and determine appropriate staffing levels, room assignments, decor etc. in accordance to guest specifications; coordinate with kitchen and all supportive departments in order to ensure a successful event; act as guest liaison and train and coach staff accordingly. Responsible for banquet administrative duties as designated to ensure optimum guest satisfaction as required.  Previous banquet experience in a supervisory capacity for a minimum of 2 years



Inmobiliaria San Marcos We are a Real State company, . We sell properties of all over the world
Ticketing Supervisor Dubai 1 Opening New
This is a very independent role working closely with the Senior Product Co-ordinator and Product Manager, the products are global, the airfares deverse and they sell exciting and exotic fly cruise holiday packages. This role is never boring - offering the challenge of dealing with round the world, business and first class airfares and itineraries.
You will be working closely with the reservations team and YOU will have the responsibility of identifying the best airline, the best route and the best airfares available for your clients.  You will be involved in providing quotes and suggesting the best options to capture sales and grow the business.. This role is essentially responsible for all activities related to airfares and airline ticketing and maintaining the air database,  distributing airfare deals, identifying internal staff training and airline updates and procedures.



Inmobiliaria San Marcos We are a Real State company, . We sell properties of all over the world
Cabin Crew Manager Dubai 1 Opening New
Your focus will be on the leadership and development of a team of Cabin Crew whilst ensuring our airline maintains its ‘safety first’ culture.
You will also contribute to the ongoing development of systems and processes; driving efficiencies through our most important resource – our people!
You will have experience in all aspects of leading an operational team including (but not limited to!) performance management, career planning, certified agreement interpretation and recruitment and selection processes.
We want you to take your team to the next level in this fun and exciting environment



Inmobiliaria San Marcos We are a Real State company, . We sell properties of all over the world
Events Coordinator Dubai 1 Opening New
You will be required to support the programme managers in the operation of all areas of events and conference management including, managing registrations, lisaing with travellers and suppliers, researching venues and checking and booking venues.
If you have at least one years travel consulting experience and want to move into the ever growing events side then please send your resume today as this role will be snapped up quickly.


Airline Consultant Dubai 1 Opening New
TOP STAFF BENEFITS INCLUDE
- A Very attractive remuneration package
-Exceptional staff travel benefits
-Generous personal leave provisions
-20 days holiday leave + 17.5% leave loading
-Additional 12 rostered days off a year
-Excellent career progression opportunities
-Fun, friendly, yet professional team environment
Essentially you must have
-Minimum 12 months travel consultant experience including booking flights, hotels, car hire and other ancillary products
-Exceptional customer service delivery skills
-Great attention to detail and the ability to handle


Restaurant Supervisor Dubai 1 Opening New
We are currently seeking a seasoned Restaurant Supervisor to assist with the management of 360 BAR AND DINING.  Your main responsibility will be to manage and lead wait staff in delivering superior customer service through training, inducting and monitoring.  You will also work closely with the kitchen brigade, ensure Food & Beverage standards are maximised and the smooth operational workflow of Food & Beverage processes.  Overall you will be put in the front line of our customers to ensure they have a rewarding and memorable dining experience. To be successful in this sought after role, you will demonstrate previous experience working in a supervisory role. You will also bring with you excellent presentation and communication skills, and above all else, pride yourself on providing impeccable customer service.


Restaurant Manager Dubai 1 Opening New
They have it all, amazing food coupled with sophisticated wines, multiple restaurants in Sydney, fabulous clientele, with a floor team to match and then you have owners with a vision for the future and a belief in maintaining the grass roots of cooking.
Be the first to apply for this role today and you will not regret it.
This restaurant offers you career opportunities, the chance to work in a vibrant and fast moving environment, the opportunity to work with people who have a passion for the industry and are not just there to earn and the opportunity to indulge in flavoursome foods and aromatic wines.


GALVA Company is established in 1993. The company is based in the city of Samokov, Bulgaria. GALVA develops the activity in following directions – sale and purchase of the real estate
Assistant Restaurant Manager Dubai 1 Opening New
As Assistant Manager, you will be charged with the responsibility of maintaining the highest level of professionalism and efficiency to ensure client satisfaction and expectations are met and exceeded throughout the dining experience.
The successful candidate must possess and display the following criteria:
• Oustanding Service Standards and adherence to policy and procedures
• Ability to lead, motivate and train a young energetic front line team
• Superior time management and planning skills
• Stock control, ordering and invoicing experience
• Exposure to functions and ability to multi task.
• Excellent communication skill to liaise with various departments and build rapport with kitchen team.
• Readiness to work weekend and night work.


GALVA Company is established in 1993. The company is based in the city of Samokov, Bulgaria. GALVA develops the activity in following directions – sale and purchase of the real estate
Hotel office Manager Dubai 1 Opening New
With a primary focus on the accurate loading of rate information, you will be offering advice and support on the optimal loading of hotel rates and content to maximise revenues, and to effectively sell properties through various channels. You will craft room, rate and other descriptions to appeal to customers and load these in multiple systems. First level problem solving, dealing with hotel and travel industry customers is a core part of this role.
Intermediate skills in Microsoft Word and Excel are a pre-requisite, and a high level of computer literacy is required as a number of software platforms are used. An understanding of hotel rate loading & management is highly desirable and this position would suit an applicant with experience in hotel or travel reservations.
The successful applicant will have:
• Dedication to customer service
• High level of computer literacy - be "web savvy"
• Proven data entry accuracy and attention to detail
• Time management and organisational skills
• Ability to communicate well with colleagues at all levels
• Hotel or Travel industry experience in admin/sales/reservations an advantage


GALVA Company is established in 1993. The company is based in the city of Samokov, Bulgaria. GALVA develops the activity in following directions – sale and purchase of the real estate
Reservations Agent Dubai 2 Openings New
We are looking for a customer focused team player who is seeking career development with Stam Hotels and Resorts. As a Reservations Agent, you will be taking incoming calls from our customers and aid them in making reservations for our hotel. Previous customer service experience is essential for this role.
To succeed in this role you will be flexible for 5 days per week in the Monday - Saturday period. Shifts will range from an 8am start to a 6pm finish.
This position demands a keen and enthusiastic professional who enjoys an active role and working within a team.



GALVA Company is established in 1993. The company is based in the city of Samokov, Bulgaria. GALVA develops the activity in following directions – sale and purchase of the real estate
Front Desk Agent Dubai 1 Opening New
We are currently looking for a full time Guest Service Agent to join our Front Office team completing shifts from 11pm - 7.30am. It is a great opportunity for someone who is studying but wants to work full time or someone who has other commitments during the day.
Your main responsibilities will be attending to guest needs during check in and out, dealing with queries and requests as they arise and also answering and directing incoming phone calls to the hotel.The ideal applicant will have previous experience in a customer service role, preferably in a hotel front office environment. To succeed in this role you must be reliable, flexible, enthusiastic and have a passion for the hospitality industry. The successful applicant will have a flexible work attitude and be able to work weekends and other shifts as required.


Online Reservations Agent Dubai 1 Opening New
This is a young and dynamic online company who sell local and worldwide packages to the general public and employ like minded travel consultants who love to work as a team. Funky offices,  you can sell Pacific cruises right up to the huge vessels currently cruising the Mediterranean, Caribbean, Europe, USA and Africa - depending on your current level of expertise. If you have a minimum of 12 months experience as a leisure travel consultant or wholesale consultant, excellent PC skills and an interest in selling quality cruising - you will feel right at home in this job !


Reservations Agent Dubai 2 Openings New
We are seeking enthusiastic individuals with outstanding communication and interpersonal skills to join our dedicated team of professional Reservations Consultants in our fabulous, central city office.
You will have previous experience in Front of House (Hotels), Travel or Reservations and possess an understanding of Reservations procedures and systems. Exposure to Galileo, Fidelio or Opera would be an advantage. We can guarantee no two days will ever be the same!
You will need:
Retail/wholesale travel or Front Office exposure (6 months +); OR
Prior reservations experience in car hire
Exposure to Reservations Systems such as Fidelio, Galileo or Opera
Excellent communication skills
To be proficient in Word and Excel
    


Housekeeping Supervisor Dubai 1 Opening New
We are an equal opportunity employer that offers great incentives, benefits and flexible hours.  For the energetic, motivated individual this position may lead to opportunities for challenges and growth in a management role. Your responsibilities will include inspecting  rooms, public area, back of the house and the surrounding area of the hotel.  You are required to have computer skills.  You will be trained to open or close  the housekeeping department.  Other duties will be daily room allocation and answering phone including fost and found inquiries in addition to Room Attendant duties when not scheduled as a
Co-ordinator. You will be trained in our "ABC's of Housekeeping cleaning method, and you will apply those skills to each of the rooms that you are assigned to meticulously inspect.  As each room is thoroughly inspected, you can stand back and with pride, admire the room that will WOW your guest.



A&A Global Market Real Estate And Investment Consulting We are servicing investors on selling or buying HOTELS (esspecially 4* or Higher), Commercial Properties (Shopping Malls, Holiday Villages, Factories, Warehouses)
Assistant Manager Abu Dhabi 2 Openings New
Reporting to the General Manager. This person would have a solid F&B backround. Post would suit somebody looking to take the step into a senior position
You are qualified in hotel and catering. You have a minimum of 1 year of experience as Senior Assistant Manager. You are fluent in English. Good experience and knowledge of Hospitality
You commited and will to work with a team and would be willing to live in accomodation provided. You are available to work week ends and evenings.
Salary : $3000US


A&A Global Market Real Estate And Investment Consulting We are servicing investors on selling or buying HOTELS (esspecially 4* or Higher), Commercial Properties (Shopping Malls, Holiday Villages, Factories, Warehouses)
Front Desk Officer Dubai 3 Openings New
You will greet and escort guests to rooms promptly. Demonstrate teamwork by cooperating and assisting co-workers as needed. Arrange and follow up special guest preferences recorded in history profiles. Stay current with developments and procedures in the hotel by attending daily Front Office briefings and reviewing the Front Office communications board regularly. Provide quality service, with co-workers, to the guests by responding to their requests promptly, efficiently and courteously during check-in, check-out and throughout the stay. Arrange fulfillment of guest services by working with the Concierge staff, Housekeeping, Reservations and Room Service. Handle guests incoming and outgoing correspondence
REQUIRED SKILLS & EXPERIENCE: Previous relevant experience preferred but not essential. Fluent in English. Fluency in other languages is an advantage
Basic computer and typing skills


A&A Global Market Real Estate And Investment Consulting We are servicing investors on selling or buying HOTELS (esspecially 4* or Higher), Commercial Properties (Shopping Malls, Holiday Villages, Factories, Warehouses)
Special Events Manager Dubai 2 Openings New
We are seeking a Special Events Manager to be responsible for generating, planning and coordinating special events at our facility including private and corporate functions, meetings, parties and other social events, along with the following duties and responsibilities: Generating new business through such means as cold calling, networking and repeat business. Overseeing the department and ensuring that set goals are met. Coordinating and maintaining administrative paperwork, putting together proposals. Working with clients to help plan events. You have a Degree in Marketing and a High School diploma. Full degree a plus Computer literate
Excellent communication skills, both verbal and written. High standards of conduct and professionalism. Hospitality and sales experience preferred. Strong customer service skills a must


A&A Global Market Real Estate And Investment Consulting We are servicing investors on selling or buying HOTELS (esspecially 4* or Higher), Commercial Properties (Shopping Malls, Holiday Villages, Factories, Warehouses)
Duty Manager Dubai 1 Opening  New
Hotel requires an energetic person to assist in the running of the hotel. Candidate must have qualification in hotel and catering and must have some similiar experience in working in 4/5* star properties. You are qualified in hotel and catering. You have a minimum of 2 year of experience as Duty Manager. You are fluent in English




A&A Global Market Real Estate And Investment Consulting We are servicing investors on selling or buying HOTELS (esspecially 4* or Higher), Commercial Properties (Shopping Malls, Holiday Villages, Factories, Warehouses)
Guest Agents Abu Dhabi 1 Opening New
You will attend to all enquires and requests regarding accommodation within the hotel. to ensure that all reservation are replied to within 24 hours
You will assist callers with general enquiries about the hotel and its facilities and daily events and functions and ensure that all guarantee letters and travel agents rooming lists are received and approved by the Credit Manager prior to guest’s arrival. You will advise the Team Leaders of reservation requests received from VIP guests, embassy, consular or diplomatic missions, or of any reservations received with extraordinary requests and ensure that rooms are allocated for reservations with special requests. experience in hotel reservations or Guest services




A&A Global Market Real Estate And Investment Consulting We are servicing investors on selling or buying HOTELS (esspecially 4* or Higher), Commercial Properties (Shopping Malls, Holiday Villages, Factories, Warehouses)
Guest Relations Manager Dubai 3 Opening
you will be responsible for managing the Front Desk function of the Purser’s Office, personally or through subordinate staff members. Duties will include Meeting  with the Chief Purser, to review the requirements of the day. Review the Guest Resolution Log for and follows-up, on any outstanding issues requiring attention. You have 3 years experience with a related Degree



Restaurant Manager Kuwait 2 Openings New
We are seeking an individual to ensure that our successful restaurant maintains and grows its large base of Customers. You will need to enjoy meeting customers in a busy environment and had a sharp eye for details of presentation and quality of food. It will be important to keep our team motivated towards good customer service. You have a minimum of 1 year of experience as Restaurant Manager
You are fluent in English. You are commited / able to hold this job for more than one year. You are available to work week ends and evenings. You have a related Degree in Hospitality


Food & Beverage Managers Dubai 2 Openings
You will ensure successful operation of various Food and Beverage outlets are profitable as per the budgetary guidelines and all standards specified by the company are maintained. You will provide the department with leadership, supervision with situations involving Food and Beverage and Conduct the Food and Beverage department daily briefing to review the following days events and any other matters that needs to be communicated, you will be a role model for your colleagues in the Food and Beverage field. You have a strong background in Hospitality with a related Degree in Hospitality


Hotel General Manager Dubai  1 Opening
This position is ideally suited for an accomplished, capable and confident leader who can take initiative in planning, managing and coordinating the Warehouse, Procurement and Customer Service functions while contributing to the profitability of the company. You are a versatile and forward-thinking individual, capable of looking at the “big picture” in order to identify opportunities for improvement of departmental and divisional processes, while initiating projects and programs that ensure the continuing growth, development and integrity of the operations function. As a professional, you possess experience in a variety of disciplines including Finance. You also possess exceptional communication, analytical and leadership abilities which will enable you to provide technical expertise to others, build relationships with outside partners and oversee a team of employees. A Degree in Business


Travel Coordinator Dubai 1 Opening
We are seeking a Travel Coordinator at the junior or intermediate level who will report directly to the Travel Manager. In this role you will serve as a contact for both individual and group travel inquiries/requests and will also be responsible for ensuring that department practices are in compliance with corporate policies and procedures, and in line with corporate objectives. Your responsibilities include: Processing and confirming travel arrangements. Reviewing all proposed travel itineraries to ensure compliance. Using and applying industry best practices
Ensuring travel profiles are completed and updated in a timely manner Recommending cost effective group travel diploma in Travel & Tourism
1-3 years experience in a corporate travel environment. Proficiency in Sabre
Strong communication skills. A high degree of professionalism and dedication to a high standard of customer service


Assistant Banquet Manager Dubai  2 Openings  New
Must have a minimum three years experience in hotel Banquet department, including one year supervisory experience. Must be familiar with variety of foods, wines and cocktails. Have knowledge of proper service techniques, and be creative in working with theme functions. 
Job Description : To oversee the execution of all Banquet functions. Must have Food and Beverage education



Housekeeping Staff Dubai 1 Opening New
You will provide and maintain high service and customer care standards to our guests onboard. You will handle all onboard housekeeping duties. As a member of the ships crew you will also be required to hold a position of responsibility. You have 1 year Hospitality experience



Night Manager Dubai 1 Opening New
Responsible for the operation of our signature bar by providing leadership and overall supervision to ensure a high standards and consistant guest satisfaction is attained. Accountable for modeling the service culture, and training and developing department colleagues.
REQUIRED SKILLS & EXPERIENCE: 4 years experience in F&B management in a luxury setting, preferably in hotels. Excellent communication skills, (bilingual a plus)
Professional presentation, high energy, detailed oriented, great follow up, a team player. Prior experience in budget and marketing plan preparations



Night Attendant Dubai 1 Opening New
ESSENTIAL DUTIES AND RESPONSIBILITIES (Other duties may be assigned.)
Greets, registers, and assigns rooms to guests with reservations who arrive after regular office hours.
Assists guests with request and/or complaints after regular office hours.
Receives telephone calls; operates switchboard. Answers inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE: High school diploma or general education degree or one to three months related experience and/or training; or equivalent combination of education and experience.


Club Manager Dubai 1 Opening New
Culinary Services is a premier Regional Contract Foodservice Company, with a world-class client list, in varied segments of the hospitality industry. committed to our mission of providing quality food and exceptional service to our clients and guests. We realize that to survive in this competitive industry we must recruit, develop, promote, and retain the best team members to effectively accomplish our mission today and everyday.
You will: Oversee dining room, bar, and snack bar, Book all catering events, Oversee all purchasing
Hire all team members with client approval, Train all staff, Assist chefs with menus and pricing
Process all incoming bills. Oversee all inventory. Work closely with client and exceed guest expectations
2-5 years club experience. Must be available to work most holidays, Schedule is Wednesday – Sunday’


Housekeeping Manager Dubai 1 Opening New
1. Supervise the housekeeping employees to attract, retain and motivate them while providing a safe work environment; interview, schedule, train, develop, empower, coach and counsel, recommend and conduct performance and salary reviews and recommend discipline and termination, as appropriate.
2. Supervise and inspect the daily cleaning of the guest rooms, public areas and back of the house; ensure compliance with accident/loss prevention programs, and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
3. Monitor and report on expenses (payroll and supplies) to aid in controlling costs while ensuring adequate staff and supplies are on hand to provide top quality services.
4. Respond to guest requests, concerns and problems to ensure guest satisfaction.
Education: One to two years of post high school education. Experience: Experience required by position is from two to three full years of employment in a related position
Skills and Abilities:  Requires thorough knowledge of the Housekeeping field.


Front Desk Agent Dubai 1 Opening New
We are currently seeking a Guest Services Representative. The selected candidate will be responsible for insuring 100% satisfaction from the moment a guest arrives at the hotel until they check out.
The customer service oriented clerks will check guests into and out of the hotel, inform guests about hotel facilities/services, fulfill their requests during their stay, answer telephone inquiries, make reservations, and other duties as assigned. Post charges and handle cash and credit card transactions. Maintain balance of cash bank and other duties as assigned. One year of service industry work is preferred but not required. A strong customer satisfaction disposition is mandatory. Excellent communicator required.
*Manage and resolve all guest complaints (and compliments) in a professional and courteous manner.
*Maintain guest accounts: guest checks, master accounts, vouchers, gift certificates, etc...
*Ensure that the front desk and back office is clean and well organized.
* Resolves complaints and inquiries concerning service and facilities
* Ability to communicate with public, hotel staff and management
in a professional manner
*Initiate and monitor shift check lists for proper completion of tasks.
* Provide effective communication to all departments of guest activity.
*Effectively coordinate relocation of guests when necessary.
* Maintain a high level of professional appearance and demeanor


Banquet Manager Dubai 1 Opening New
Successful candidate will assist Director of Banquets in the performance of duties, be able to fill in the absence of the Director of Banquets, coordinate, control and organize staff and maintain standards of service, monitor and maintain all banquet areas to be clean and hazard free at all times, control payroll and maintain all necessary records, coordinate functions with Service Staff, ensure appropriate setup of functions, maintain constant interaction with all clients to ensure satisfaction, coordinate services required by
Stewarding Department, Convention Services and Kitchen, etc.
Successful candidate must have experience in four-diamond/star property. Must be able to coordinate functions with service staff to ensure appropriate setup of functions to deliver prompt, efficient and courteous service at all times, maintain highest quality performance by waiters through consistent training and reinforcements, and maintain tight controll on payroll to achieve maximum profitability.